FAQ's

 

The illustration above showcases our selection of greenhouses. While we offer a variety of lengths, this serves as a guide to our standard width and height dimensions.  

How Do I Choose a Greenhouse?  
If you're searching for a backyard greenhouse, our residential kitset range has everything you need. We offer glasshouses, polycarbonate greenhouses, shade mesh houses, and multizone houses, as well as Elite-style greenhouses for a timeless, brick-based look. All our prices are available on our website, so take your time browsing!  

Each greenhouse product page includes recommendations for accessories. A typical setup includes:
- Three-tier shelving down one side  
- A side-wall louvre for every two roof vents  
- A shade cover for glasshouses during summer  
- Auto vent openers, so you don’t have to manually adjust roof vents  

Looking for Something Bespoke?  
If your budget and space allow, our Architectural Series may be the perfect fit. Standing nearly 4m tall, these greenhouses have an airy, spacious feel. The steel substructure adds stability and ensures a high wind-rating.  

For a Quick Quote on our standard 12ft Architectural range, simply fill out the short form, and we’ll email you an instant quote.  

If you need a tailored solution, consider our Custom Series, which offers advanced features such as:  
- Electric vent openers  
- Automated shade systems  
- Waterproofing and HVAC integration  

To receive a quote for a larger custom greenhouse, complete our Enquiry Form, and we'll assist you.  

How Do I Place an Order?  
You can purchase through one of our retail partners or directly via our website. Buying from a retailer gives you access to free shipping and expert support. If they can’t assist, give us a call—we're here to help!  

For direct support, reach us at 1800 757 610 or email sales@wintergardenz.com.au.  

Are Your Greenhouses Made in Australia?  
Yes! Our greenhouses are manufactured down under- in Australia and New Zealand, meaning they are specifically designed to withstand Australian climates. With our local support team, you’ll always have someone to assist you should you need help.  

For larger Architectural and Custom Series greenhouses, approval may depend on your location and application—especially if installed in public spaces or over 30 square metres. We can supply documentation for your submission, though any engineering or council fees must be covered separately.  

How Is Delivery Handled?  
Due to weight and size, kitset greenhouses are shipped to the nearest Mainfreight depot, where they can be collected via trailer. The depot staff will use a forklift to load your order. 

Your delivery will include:
- Glazing box – Contains glass/polycarbonate panels, rubber beading, and accessories  
- Frame box – Holds the greenhouse framing, component bag, instructions, and any shelving slats (if ordered)  

Visit our Shipping Page for full details.  

What Tools Do I Need for Assembly?  
You’ll need:  
- Cordless impact driver (compatible with the 10mm nut setter/socket included)  
- Phillips head screwdriver  
- Set square, spirit level, and tape measure  
- Scissors or sharp knife  
- Bucket of warm soapy water (to soften rubber beading for easier installation)  

Where Can I Find Base Dimensions?  
Head to the product page of the greenhouse size you’re interested in (e.g., 10x16ft glasshouse), scroll down, and click “Download 10x16ft Foundation Page.”  

Are Greenhouses Hard to Assemble?  
Watch our instructional videos to see the process in action! With a little patience, putting together a greenhouse can be an enjoyable project.  

If DIY isn’t your thing, consider hiring a professional installer. That way, you can relax with a cuppa while they handle everything! For reference, an 8x8ft greenhouse typically takes two people around a day to assemble.  

Why Choose Winter Gardenz?  
Unlike many competitors, we display our greenhouses in retail outlets, so you can see the quality firsthand. While cheaper greenhouses may look appealing online, ask yourself:  
- Is their framing strong and rust-resistant?  
- Do they use 4mm toughened safety glass?  
- Are they made locally, with reliable customer support?  

Investing in a quality greenhouse saves you frustration and expense down the road. Some imports cost the same—or even more—than ours, but with lower durability. Choose Winter Gardenz for reliability and peace of mind.  

Height-to-Boundary Rules  
Check your local council regulations for boundary restrictions.  

Download Our Customer Brochure  
Explore our full greenhouse range today!